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How to ask for a deposit as a contractor

To ask for a deposit as a contractor, put it in the quote before the customer says yes, say what it pays for, and make it easy to pay by card. Here's the wording and what to check first.

When a deposit makes sense

  • You have to buy materials before you start.
  • You're holding a date in your calendar for one customer.
  • The job is big enough that a no-show would hurt.

What to say

The total is $4,200. I take a deposit of $800 to order the materials and hold your dates, and the balance when the job's done. I'll send you a link you can pay by card.

Check the rules first

Rules differ by province, particularly for home renovation contracts. Your provincial consumer protection office can tell you what applies to you.

Taking it

Put the deposit in your quote so it's agreed in writing. Send it as its own invoice with a Pay button, then invoice the balance at the end. With Knockround the customer pays by credit cards, Apple Pay and Google Pay on their own phone.

Questions

Should the deposit be on the quote?

Yes. When it's on the quote they've accepted, nobody's surprised by it later.

Can I take a deposit by credit card?

Yes. Send it as an invoice and the customer pays on their phone. The card fee is the same as on any other invoice.

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